Privacy Policy
EV Battery Shield (“EV Battery Shield,” “we,” or “us”) is a premier supplier of high-performance electric vehicle batteries for cars and SUVs across America. We understand the importance of protecting the personal and confidential information of our customers, partners, and website visitors. This privacy policy outlines how we collect, use, and disclose personal data in accordance with applicable laws and regulations in the United States.
Scope
This privacy policy applies to all personal data collected by EV Battery Shield, including but not limited to:
Customers purchasing battery systems or accessories.
Fleet managers and automotive partners engaging our supply services.
Visitors to our website: www.evbatteryshield.com
Individuals contacting our support or sales teams via phone or email.
Mandatory Text for SMS/10DLC Compliance
SMS Consent: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of Personal Data Collected
EV Battery Shield collects the following types of personal data:
Contact information: Name, email address, phone number, and shipping/physical address.
Vehicle Information: Make, model, and year of EV/SUV to ensure battery compatibility.
Transaction Information: Purchase history, order details, and warranty registrations.
Financial Information: Payment information (used for processing orders and invoicing purposes only).
How We Collect Personal Data
We collect personal data through various means, including:
Online forms: Our website checkout, contact forms, and warranty registration portals.
Phone and email communications: Conversations regarding quotes, technical support, and order tracking.
Device Data: Cookies and tracking technologies used on www.evbatteryshield.com to improve user experience.
How We Use Personal Data
We use personal data for the following purposes:
To process and deliver EV battery orders across the United States.
To provide technical support and verify battery compatibility for specific vehicle models.
To communicate with customers regarding order status, shipping updates, and warranty information.
To process payments for products and services.
To maintain accurate records of customer interactions and safety certifications.
To improve our product offerings and website functionality.
Opt-out Process
You may choose to stop receiving text messages or marketing communications from EV Battery Shield at any time. To opt out of SMS, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our messaging list.
How We Disclose Personal Data
To Service Providers: We share data with logistics partners (shipping carriers) to deliver your products.
To Government Authorities: As required by U.S. law or regulation, or to comply with safety and recall reporting requirements.
Security Measures
We implement appropriate technical and organizational measures to ensure the security of your data:
Encryption of sensitive data (including payment and transaction information).
Secure servers and protected databases.
Limited access to personal data based on the “need-to-know” principle.
Regular backups and data protection procedures.
Data Retention
We retain personal data for as long as necessary to fulfill our business purposes, provide warranty support, or as required by American tax and safety laws. We will delete or anonymize personal data when it is no longer needed.
Rights of Individuals
Individuals have the right to:
Request access to their personal data held by EV Battery Shield.
Request correction or erasure of their personal data.
Object to the processing of their personal data for specific marketing purposes.
Lodge a complaint with a relevant data protection authority.
Changes to this Privacy Policy
We reserve the right to update this privacy policy at any time to reflect changes in our services or legal requirements. Changes will be effective immediately upon posting on www.evbatteryshield.com.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
EV Battery Shield Website: www.evbatteryshield.com
Email: [info@evbatteryshield.com]
Phone: [833-387-4435]
We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws. We do not sell your information to third-party entities.